Administrative Technician - Dental Medicine Sector, Class 2

Department of Dental Medicine, Jewish General Hospital

Santé Québec
Full-time Job

Summary

Reporting to the manager of the Department of Dentistry, the incumbent performs a variety of administrative, secretarial, accounting, and procurement tasks to ensure the smooth operation of the department’s clinical and operational activities.

The incumbent performs duties requiring in-depth knowledge of the field of dentistry and serves as a point of contact for dentists, residents, students, patients, and internal and external partners.

The incumbent manages multiple complex administrative files while contributing to the efficient organization of dental services.

Main Responsibilities

• Provide administrative support to the Department of Dentistry.

• Manage, update, and track administrative and clinical records.

• Coordinate the schedules of dentists, residents, students, interns, and treatment rooms.

• Assist with patient reception, orientation, and administrative follow-up.

• Manage the department’s telephone and electronic communications.

• Collect, compile, and analyze statistical data.

• Prepare administrative documents.

• Organize and coordinate various special administrative projects.

• Independently assume responsibilities for coordinating, organizing, and ensuring the quality of the department’s administrative activities.

• Perform any other related tasks necessary for the smooth operation of the department.

• Supervise the secretariat’s activities.

• Supervise and train administrative clerk, Class 3.

Requirements

• High school diploma required; any other relevant degrees are a plus.

• Solid experience in administration, accounting, or secretarial work.

• Knowledge of the field of dentistry is required, including terminology, treatments, clinical procedures, and related administrative tasks.

• Work experience in a dental clinic, dental practice, hospital dental department, or healthcare setting is a significant asset.

• Excellent proficiency in Microsoft Office software (Word, Excel, Outlook, PowerPoint, and Teams).

• Knowledge of ABELDent software is a major asset.

• Excellent command of spoken and written French.

• Good knowledge of spoken and written English.

• Knowledge of the Canadian Dental Care Plan (CDCP).

• Knowledge of the Interim Federal Health Program (IFHP).

Desired Qualifications

• Strong organizational skills and ability to manage priorities.

• Ability to work independently and manage multiple cases simultaneously.

• Excellent communication and customer service skills.

• High level of thoroughness, attention to detail, and discretion.

• Analytical mindset and problem-solving skills.

• Ability to work in a dynamic, multidisciplinary

• Ability to maintain harmonious professional relationships with patients, colleagues, and internal partners.

Why join us?

• A stimulating hospital environment.

• Close collaboration with a team of healthcare and teaching professionals.

• Direct contribution to the clinical and educational mission of the Department of Dentistry.

• Opportunities for professional development and continuing education.

• Salary according to the current pay scale.

• Employee benefits.

• Highly competitive vacation allowance.

• Day shift only, Monday through Friday.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Please submit your application to both email addresses below.