Administrative Technician - Dental Medicine Sector, Class 3

Job Summary

Reporting to the manager of the Department of Dental Medicine, the incumbent performs secretarial duties to ensure the smooth operation of the department’s clinical activities.

The incumbent performs duties requiring knowledge of the field of dentistry and acts as a point of contact for dentists, residents, students, and patients.

Main Responsibilities

• Assist with patient reception, orientation, and administrative follow-up.

• Handle telephone and electronic communications with patients and other partners.

• Manage appointments.

• Perform any other related tasks necessary for the smooth operation of the department.

Requirements

• High school diploma in administrative techniques or a related field.

• Vocational diploma in dental assisting is an asset.

• Solid experience in secretarial work.

• Knowledge of the field of dentistry is required, including terminology, treatments, clinical procedures, and associated administrative tasks.

• Work experience in a dental clinic, dental practice, hospital dental department, or healthcare setting is a significant asset.

• Excellent proficiency with Microsoft Office software (Word, Excel, Outlook, PowerPoint, and Teams).

• Knowledge of ABELDent software is a major asset.

• Excellent command of spoken and written French.

• Knowledge of the Canadian Dental Care Plan (CDCP).

• Knowledge of the Interim Federal Health Program (IFHP).

• Good command of spoken and written English.

Desired Qualifications

• Strong organizational skills.

• Ability to work independently and manage multiple cases simultaneously.

• Excellent communication and customer service skills.

• Ability to work in a dynamic, multidisciplinary environment.

• Ability to maintain harmonious professional relationships with patients, healthcare professionals, and internal partners.

Why Join Us?

• A stimulating hospital environment.

• Close collaboration with a team of healthcare and teaching professionals.

• Direct contribution to the clinical and educational mission of the Department of Dentistry.

• Opportunities for professional development and continuing education.

• Salary according to the current pay scale.

• Employee benefits.

• Highly competitive vacation allowance.

• Day shift only, Monday through Friday.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Please submit your application to both email addresses below.