This news is intended to Réseau ACDQ subscribers and Dental software vendors.

Effective October 25, 2016, RBC Insurance will use it’s own carrier ID 000124 instead of the 000102 used by Green Shield Canada.

The transactions accepted by RBC Insurance are the same as those accepted by Green Shield Canada:

01 – Claim transaction

11 – Claim acknowledgement

21 – Explanation of benefit

02 – Claim reversal

12 – Claim reversal response

03 – Predetermination

13 – Predetermination acknowledgement

23 – Predetermination EOB

07 – COB claim transaction

Please refer to the communication below from RBC Insurance or contact their contact center for additional information concerning this change.

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