This news is intended to Réseau ACDQ subscribers and Dental software vendors.
Effective October 25, 2016, RBC Insurance will use it’s own carrier ID 000124 instead of the 000102 used by Green Shield Canada.
The transactions accepted by RBC Insurance are the same as those accepted by Green Shield Canada:
01 – Claim transaction
11 – Claim acknowledgement
21 – Explanation of benefit
02 – Claim reversal
12 – Claim reversal response
03 – Predetermination
13 – Predetermination acknowledgement
23 – Predetermination EOB
07 – COB claim transaction
Please refer to the communication below from RBC Insurance or contact their contact center for additional information concerning this change.